Who we are
Le Chateau Pet Resort, also know as Le Chateau Pet Resort, Spa, & Boutique formed in 2008. Our Amarillo, TX location opened in 2009 and our Wichita Falls, TX opened in 2019. Our secure website is https://www.lechateaupetresort.com. We also offer a mobile app, Le Chateau Pet Resort, that is available on Google Play and Apple Store. By using any Le Chateau Pet Resort website or application, you signify your acceptance of this privacy policy.
What personal data we collect and why we collect it
Non-Personally-Indentifying Information
Le Chateau Pet Resort may collect, or may have a third-party service providers collect,
non-personally-identifying information of the sort that websites and mobile applications typically make available, such as the type of device, the operating system, location information, and aggregated user statistics. For instance, we monitor the most popular features to better understand how users utilize the website or application. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing or disclosing to third parties a report on trends in the usage of the website or application.
Personally-Indentifying Information
Users may choose to interact with the website or application in ways that require Le Chateau Pet Resort to gather personally-identifying information. The amount and type of information depends on the nature of the interaction. For example, we ask users who log in to a social network to provide a username and an email address. Those who engage in transactions are asked to provide additional personally-identifying information, including, as necessary, their first and last name, physical address, telephone number, and additional data such as financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the user interaction. We do not share personally-identifying information other than as described below. Users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website or application-related activities.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Information in contact forms completed for various request of services or to provide information for those services is stored in our software for the purpose of processing those services.
Cookies
A cookie is a piece of data stored on your hard drive to help us improve your access to our site and identify repeat visitors. Cookies also allow us to track and target the interests of our users to enhance the experience on our site. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the website or application.
If you leave a comment on our site you may opt-in to saving your name, email address and website cookies. These are for your convenience so that you do not have to fill in your detail again when you leave another comment.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We have no responsibility or liability for the content and activities of these linked sites.
What happens with your personal data
How we protect your data
Le Chateau Pet Resort takes all measures reasonably necessary to protect your personally identifiable information against unauthorized access, use, alteration, loss, or destruction. We implement a variety of security measures online and offline to protect your personal and stored information. These measures include securing the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Who we share your data with
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Additional Information
Privacy Policy Changes
Although most changes are likely to be minor, Le Chateau Pet Resort may change this Privacy Policy from time to time, in sole discretion. Changes to the Privacy Policy will be effective as of the date we post the revised version on this page or make it otherwise accessible through the application as a notification. It will apply only to our collection, use and sharing of information after such date.
Effective Date
June 6,2020
Acknowledgement
By using the website or application, you acknowledge and accept the information provided to you about our collection, use, and sharing of any information pertaining to you as described in this Privacy Policy.